SUMINISTROS Y MANIPULADOS TÉCNICOS, S.L. is a company dedicated to the manufacturing, distribution, and die-cutting of sealing gaskets for plastic containers. Our quality policy is designed to ensure that all the products and services we offer meet or exceed our customers’ expectations, while fostering a culture of continuous improvement. It is an integral part of our corporate philosophy and guides all our decisions and actions. By adhering to these principles, we strive to be recognized as leaders in our industry and to create long-lasting value for our customers, employees, and stakeholders.

To guarantee quality, both internally and externally, the management has implemented a set of actions and systems aimed at ensuring confidence in the quality of the services provided.
This system, which is understood, applied, and kept up to date at all levels of the organization, is the responsibility of the management of SUMINISTROS Y MANIPULADOS TÉCNICOS, S.L.

Through this document, the management of SUMINISTROS Y MANIPULADOS TÉCNICOS, S.L. wishes to express to its employees, customers, and suppliers its firm conviction that:

• Quality is a key factor in the company’s evolution and must be assumed responsibly by all members, starting with the management.
• At SUMINISTROS Y MANIPULADOS TÉCNICOS, S.L., the quality management system is subject to continuous improvement. Every failure is an opportunity to learn, and all efforts are focused on identifying and eliminating the root causes to prevent recurrence.
• We work to ensure that our customers perceive and appreciate our continuous improvement through ongoing and personalized engagement, assuming full responsibility for meeting their expectations.
• Our products and work methods are aimed at achieving a high level of food safety, meeting all legal requirements and ensuring that all personnel comply with established manuals and procedures, always acting with a preventive mindset.
• We offer products that meet the highest demands of our customers.
• We ensure an appropriate relationship with the environment, in full compliance with current regulations.
• We promote employee training to enhance personal satisfaction, improve the work environment, and contribute to both better service delivery and food safety through a comprehensive food culture plan.
• We are committed to the digitalization of all our processes, continuously improving our programs and machinery to optimize efficiency.

With this approach, our company’s primary objective is customer satisfaction, fulfilling all their requirements as well as the regulatory and legal obligations that apply to our industry.

All details regarding policies, procedures, and practical implementations are described in the Quality Manual, Procedures, and Work Instructions, in a clear and dynamic manner.
The Management oversees and validates all documentation, ensuring that all employees comply with the necessary instructions to provide the highest level of quality possible.

Although the company’s management delegates the establishment and maintenance of the quality system to a designated Quality Manager, it remains fully aware that the ultimate responsibility for achieving quality objectives lies with management itself. Therefore, it commits to providing the necessary human, technical, and financial resources to achieve these goals.

January 2025

THE GENERAL MANAGER

Iván Pérez Rico