SUMINISTROS Y MANIPULADOS TÉCNICOS, S.L., a company dedicated to the manufacturing, distribution, and sale of caps and sealing gaskets, offers, within its range, its reliability and the quality of the services it provides.

To ensure quality, both to third parties and within the company itself, management has planned a set of actions and systems designed to instil the necessary confidence in the quality of the services provided.

This system, understood, applied, and kept up to date at all levels of the organisation, is the responsibility of the management of SUMINISTROS Y MANIPULADOS TÉCNICOS, S.L.

The management of SUMINISTROS Y MANIPULADOS TÉCNICOS, S.L. wishes to express, through this document, to both its employees and its customers and suppliers, its conviction that:

Quality is a key factor in the company’s progress and must be assumed, with responsibility, by all its members, beginning with management. At SUMINISTROS Y MANIPULADOS TÉCNICOS, S.L., the quality management system will always be subject to continuous improvement. Failures will be used as learning opportunities, and every effort will be made to identify their causes to prevent recurrence.

We work so that our clients perceive and appreciate our ongoing improvement through continuous and personalised contact, taking full responsibility towards our clients.

Our products and working practices aim to achieve a high degree of food safety, meeting all legal requirements. We ensure that all personnel comply with the provisions in the manuals and procedures, always acting with a preventive mindset.

We offer products that meet the highest requirements of our clients. We ensure an appropriate relationship with the environment.

We encourage training among our personnel that contributes to greater personal satisfaction, an improved work environment, and enhancements in both the delivery of our services and the food safety of our products through a food culture plan.

In this way, our company assumes, as its primary objective, the satisfaction of our clients, meeting the requirements requested by them, as well as any applicable regulatory/legal requirements.

All policy, procedural, and practical details are described in the Quality Manual, in the Procedures, and in their work instructions in a simple and dynamic way.

Management oversees and confirms all this documentation and notifies all personnel of the obligation to follow all instructions derived from this process to achieve the highest quality assurance we can offer.

The company’s management, although delegating its authority for the establishment and maintenance of a quality system to a Quality Manager, recognises that the ultimate responsibility for achieving the proposed quality objective lies with them, and to this end, they provide and will continue to provide the necessary human, technical, and financial resources to achieve it.

January 2023

THE MANAGER

Iván Pérez Rico